Shipping & Delivery

Shipping – Drchapas

Hey hey! Welcome to the part where we talk about how your order makes its way from our world to yours. We keep it real, simple, and drama-free. Let’s go.

Where We Ship

Right now, we’re all about the USA 

We ship to all 50 states, including Hawaii and Alaska.

But sorry, no P.O. Boxes, APO/FPO, or territories (for now!).

International? Not just yet — but we’ve got our eyes on it.

Processing Time

You order. We hustle.

Orders placed before 2PM EST? Usually processed same day (Mon–Fri).

Orders after hours or on weekends? We start prepping next business day.

Sales, holidays, or if Beyoncé drops a surprise collab? Might take an extra 1–2 days.

You’ll get an email when it ships — pinky promise.

Shipping Time

After we ship, it typically takes 2–5 business days to land at your door.
Delays can happen — think weather tantrums, carrier chaos, or small-town magic.

If your order ghosts you for 7+ business days, hit us up. We’ll track it down.

Who Brings the Goods

We work with the real MVPs:

• USPS
• UPS
• FedEx

Our system chooses the fastest, safest route based on your zip code and delivery vibes.

Shipping Cost (Spoiler: It’s Flat)

$6.99 — no matter what, no matter where in the US.

No weird fees. No checkout shocks. Just real-deal transparency.

Sometimes we run free shipping promos — stay tuned on our socials & email list!

Track That Package

We’ll email you a tracking link once your order ships.

With it, you can:

• Stalk your package in real-time
• Get delivery ETA updates
• Catch every stop along the way like it’s a road trip playlist

If tracking doesn’t move after 72 hours, our support team is just an email away.

Problems? We Gotchu.

Hit us up if:

• Tracking’s frozen for more than 5 days
• It says “delivered” but your porch is empty
• Something broke in transit
• Your package pulled a disappearing act (aka lost)

Email: support@drchapas.com

We reply fast (like, within 1 business day fast), and we’ll fix it — refund, replace, whatever it takes.

Quick Recap

• Shipping USA-only (for now)
• 1–2 day processing
• 2–5 day delivery
• Flat rate: $6.99
• Real-time tracking
• Support team = legends

Questions?

Don’t stress — email us anytime at support@drchapas.com.
We’re real humans. We read emails. We reply. Let’s make this a good experience, yeah?