Privacy Policy

We Respect Your Privacy at drchapas.com

Welcome to drchapas.com, where your trust means everything to us. Just like the care we put into every product, we put the same care into protecting your privacy. Here’s how we handle your information when you shop with us.

What We Collect (And Why)

We collect only what’s necessary to give you the best experience.

You share information with us when you:

Create an account
Place an order
Subscribe to our newsletter
Contact us directly

We may ask for your name, email, shipping and billing address, phone number, and payment details (processed securely through our trusted payment partners). You might also share your preferences or requests — and we value that insight.

We also collect some data automatically, including your IP address, browser type, device information, pages you visit, and how long you stay. This helps us improve your shopping experience. We also use cookies to personalize your experience — you can always manage or disable them in your browser settings.

How We Use Your Info

Everything we do with your data has one purpose: to serve you better. That includes:

Processing and delivering your orders
Keeping you informed about your purchases
Responding to your questions or requests
Recommending products you may love
Sending you updates or offers — but only if you choose to receive them
Improving how our website looks, feels, and performs
Complying with legal and safety requirements

Do We Share Your Info?

Yes — but only with trusted partners who help us operate smoothly, such as:

Payment processors
Shipping and logistics providers
Email marketing platforms
Website hosting and tech support services

These partners are contractually required to protect your privacy.

If Dr Chapas LLC is ever part of a merger, acquisition, or sale, your data may be transferred — but we’ll notify you in advance. And of course, if required by law, we’ll comply.

Outside of these circumstances, we never sell, rent, or share your personal information without your consent.

Your Choices Matter

You’re always in control of your personal data. You can:

Access or update your account details anytime
Unsubscribe from marketing emails with one click
Manage or disable cookies in your browser

Depending on your location, you may also have legal rights to request access, correction, restriction, or deletion of your personal data. Simply contact us and we’ll assist you.

Keeping Your Data Safe

Your privacy and security are our priority.
We protect your personal details with secure systems and follow industry-standard safeguards. While no digital platform can be 100% foolproof, Dr Chapas LLC takes every reasonable step to keep your data safe.

How Long We Keep Your Info

We retain your personal information only as long as necessary — to provide our services, fulfill your orders, or comply with legal obligations. After that, we delete it securely.

About Children

Our website and products are not intended for children under the age of 16.
We do not knowingly collect information from minors. If we become aware that we’ve collected such data, we’ll remove it immediately.

Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted here with the revised date. We encourage you to review it periodically to stay informed.

Questions or Concerns?

We’re always here to help.
Reach us anytime at support@drchapas.com