Refund Policy

We Care About Your Experience — Our Refund Policy

At drchapas.com, your satisfaction matters to us. If a return is necessary and it qualifies for a refund, we want you to know exactly what to expect.

What Happens After a Return

Once we receive your returned item, our team will inspect it carefully.
If it meets our return conditions, we’ll process your refund.
This process typically takes up to 14 days from the date we receive your return.

How You’ll Get It Back

Refunds will be issued to the same payment method you used during checkout.
Depending on your bank or payment provider, it may take an additional 3 to 5 business days for the funds to appear in your account.

What You Won’t Get Back

• Original shipping costs
• Return shipping costs (if the item was not defective or sent incorrectly)

Need Help or Want an Exchange?

If you’d prefer an exchange or need any assistance with your return, our support team is here to help.
Contact us anytime at support@drchapas.com

DRCHAPAS LLC
8000 W 85th Terrace, Overland Park, KS 66212, United States

Website: drchapas.com